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Readers Digest Quality Service Awards 2016

New World - Gold

NEW WORLD has been proudly serving New Zealanders since 1963 and at the core of its success is the team's promise to deliver outstanding customer service.

Steve Anderson, Managing Director, Foodstuffs (NZ) Ltd, says winning gold in our category for a second time is a fantastic accolade.

"The New World team has been working hard to ensure customers feel welcome and enjoy their shopping experience whilst in our stores. This award is direct recognition from our customers that we are meeting, and hopefully exceeding, their expectations on a daily basis."

"New World is committed to putting its customer's needs first.  We pride ourselves on having fantastic staff with the knowledge, passion and expertise in food to ensure we are meeting all the needs of our customers. And of course the friendly and helpful New World approach that is second to none," says Anderson.

New World continues to be a positive part of the communities in which it operates. This includes employing local staff, supporting schools and community groups wherever possible, as well as supporting home-grown products and suppliers.

New World is truly delighted to have won this award once again and this result will continue to encourage our team across the country, to reach for even higher standards of service excellence next year.

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