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High Praise for South Island Four Squares Supporting Their Customers

To stand 'four-square' behind someone means you firmly support them - and three South Island Four Square stores have recently shown how much the brand lives up to that ethos. 

In August, a grateful customer emailed Four Square's customer service desk with high praise for Four Square Tekapo: 

"A Huge THANK YOU to Jason and team at Tekapo 4 Square," she wrote, "for charging my special battery for my sleep machine when I am down there on holiday." Her family crib has no electricity, she explained. "Without Jason's help I would not be able to sleep." 

Nor is it the first time her family had been helped out by the Jeffries family, who've been running the store at Tekapo since 1985. "I remember his Dad letting my Dad freeze our chilli pads in the old shop freezer (before we had a gas fridge)," not to mention their meat and freshly caught fish. 

"Acts of kindness, generosity and community stay with you forever," she concluded. "Cheers to the Best 4 Square in New Zealand."

Four Square's South Island Group Manager, Steve Alexander says the email exemplified the strength and depth of the brand's connection to the communities they serve. 

"We've been a part of the local fabric for almost a century, and there are a lot of stories out there of friendly Four Square grocers going above and beyond to help their customers," says Alexander. 

In July, Four Square Franz Josef were described as "community superheroes" by their local Scouts group, for helping them raise funds to send their Keas and Cubs to Okarito Campground. 

And in April, Four Square Maniototo owners Martin and Michelle Grundy drove more than four hours to deliver groceries to a syndicate of local farmers who were out on their annual muster. 

"Farmers can't go without their fruit and veg," recalls Michelle. "So when their order arrived we gladly jumped into our 4WD for the bumpy 100km roundtrip, and took 'home delivery' to new heights!" 

Steve Alexander says the stories above show how Four Square owner-operators have their customers' best interests at heart. 

"Our owners aren't just business-people; they're fellow school-parents and club-members and mates of their customers. That's what's kept us going for close to a century, and will do for a century more." 

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